ERP SOFTWARE MANAGEMENT – Managed Security Service

Frequently Asked Questions (FAQs)

Cybersecurity Employee Awareness Training

It equips staff with knowledge to identify phishing, social engineering, and malware threats, reducing human error risks.

Training should be conducted at least annually, with refresher modules after major incidents or policy updates.

Topics include password hygiene, phishing detection, safe browsing, data protection, and incident reporting procedures.

⁠Third-Party Risk in Supply Chain Management

It refers to cybersecurity, compliance, and operational risks introduced by vendors, contractors, or partners.

By conducting vendor risk assessments, requiring compliance certifications, and monitoring supplier security practices.

Because vendor environments change over time, ongoing monitoring ensures early detection of vulnerabilities or breaches.

Security Information and Event Management (SIEM)

It refers to cybersecurity, compliance, and operational risks introduced by vendors, contractors, or partners.

⁠Cybersecurity Awareness Training – General

Employees learn to recognize suspicious activity, report incidents quickly, and follow secure practices.

ERPSM combines interactive modules, real-world phishing simulations, and policy reminders to reinforce secure behavior.

⁠KnowBe4 & ERP Software Management

ERPSM is a authorized partner with KnowBe4 and provides phishing simulations, compliance modules, and reporting dashboards to strengthen employee resilience.

ERPSM aligns KnowBe4 training data with ERP workflows, ensuring compliance tracking and seamless reporting.

⁠Security Scorecard

A Security Scorecard is a rating system that evaluates an organization’s cybersecurity posture across multiple risk factors.

It provides visibility into vendor security practices, helping organizations make informed procurement decisions.

ERPSM leverages scorecard insights to prioritize vendor audits, strengthen procurement policies, and reduce supply chain risk.